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FAQ: Frequently Asked Questions
Answers for many of the questions new customers are asking.

(1) Can I store pictures in my journal?
(2) Do I have to record each day as it happens?
(3) How can I search through my journal?
(4) Can I print my journal?
(5) Can other people read my journal?
(6) Why not just record my journal in a paper journal?
(7) What is the purpose of the medical section?
(8) Why are there three places to enter things on my entry page?

Can I store pictures in my journal?
Yes, of course, and you can also store copies of Birth Certificates, Marriage Certificates, Diplomas, newspaper articles, awards and any other document you can scan. Not only that you can tie them to the date at which they happened. When you read about an event the pictures and records are there.
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Do I have to record each day as it happens?
No, you can skip around to any date. Write something you remember about the 4th of July in 1992 and then jump to November 21, 1963, recording where you were the day President Kennedy was shot. You can also look ahead. Where will you be December 31st, 2005? Fill it in now and be reminded of today's thoughts when that day comes!
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How can I search through my journal?
That is one of the fun things about the Heritage Journal. You can search by people, significant life events (births, deaths, graduations), locations where you lived or worked and basically any keyword. For example "When was the last time I mentioned so and so? Instantly you have a list of all the dates you mentioned him or her.
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Can I print my journal?
Sure you can, for any time period. Your whole life or one day. Or for any of the searches. Print all of the days there were births in the family. Or print everything I wrote on my birthday every year till now.
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Can other people read my journal?
Only if you want them to! The Heritage Journal comes with two levels of security. The first to enter it and the second to get into the second section we call "My secret thoughts". You could leave your password to your children so they could read about your life, while still leaving them unable to see your secret thoughts.
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Why not just record my journal in a paper journal?
Three reasons: First is security. A paper journal can be read by others. They could be reading it and putting it back and you would never know. When you open the Heritage Journal it tell you the last time it was open and if someone tried to open it with the wrong user name or password. Second is the ability to search. Third is the permanence. Paper journals eventually fall apart and are lost. Today The Heritage Journal can be backed up to magnetic media or CD-ROM. Tomorrow who knows what storage devices we will have, but you will be able to transfer your Journal to those just as easily.
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What is the purpose of the medical section?
In our society today it seems the only generalist in the hospital is the patient! We have found that many people with complicated medical situations become more knowledgeable than their doctors about their situation. Taking multiple prescriptions over long periods of time, and receiving different doses and brands of medicine. The records kept in the Heritage Journal may be the only accurate record of a patient's treatment, and they are portable. A patient can print out his record and take it with him to visit a new doctor.
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Why are there three places to enter things on my entry page?
The idea is to separate things for printing and sorting purposes. The first is for recording events in your life. Sort of the who, what, where and when. The second is to record things of particular interest to you. Great ideas you had. Ideas for a painting, a song you are going to write, something you want to patent, a quote you want to remember or great people you have met. The third is for your secret thoughts; the Journal part of the Heritage Journal. Your inner thoughts about life, people and situations.
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